TERMS & CONDITIONS
Introduction
- These terms and conditions shall govern your use of our website.
- By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
- If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
- You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
Credit
- This document is a property of the website owner legal document
- The name of the website is COLLJEWELRY.COM. Dealing with jewelry.
Acceptable Use
- You must not use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website.
- You must not use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
- You must not access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of [search engine indexing].
- You must not use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
- You must not use data collected from our website to contact individuals, companies or other persons or entities.
Registration And Accounts
- You must not allow any other person to use your account to access the website.
- You must notify us in writing immediately if you become aware of any unauthorized use of your account.
- You must not use any other person's account to access the website, (unless you have that person's express permission to do so).
Licence To Use Website
- You may view pages from our website in a web browser.
- You may download pages from our website for caching in a web browser.
- You may print pages from our website.
- You may only use our website for [your own personal and business purposes], and you must not use our website for any other purposes.
- Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
- Unless you own or control the relevant rights in the material, you must not:
- republish material from our website (including republication on another website);
- sell, rent or sub-license material from our website;
- show any material from our website in public;
- exploit material from our website for a commercial purpose; or
- redistribute material from our website.
Cancellation And Suspension Of Account
- We may:
- suspend your account;
- cancel your account; and/or
- edit your account details at any time in our sole discretion without notice or explanation.
- You may cancel your account on our website [using your account control panel on the website].
Return & Exchange Policy
- Colljewelry DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow exchange within 14 days of the purchase date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item for the same item. Please contact us by phone at 438-722-5568 or by email at colljewelry.assistance@gmail.com and we will provide you with instructions on completing your exchange.
If you are sending an item back due to a manufacturer issue or for a ring sizing, you must first request an authorization number for your package. To obtain an authorization number contact us by phone at 438-722-5568 or by email at colljewelry.assistance@gmail.com. and insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Colljewelry are not responsible for any loss or damage that occurs during shipping.
All items must be accompanied by the original sales receipt or order number. Please mail the package to the address provided in the instructions you receive from us and ensure that your name, address and return authorization number are clearly printed on the outside of the package.
Colljewelry will contact you upon receipt of the package. Our Inspection must confirm the returned jewelry has not been damaged, or suffered excessive wear and tear during the 14-day period. All items must arrive back at Colljewelry in their original condition.
Craftsmanship & Quality
Every piece is designed and finished in-house with precision and care.
We don’t outsource creativity — we control every detail, from design sketches to final polishing, ensuring unmatched consistency and beauty.
Our artisans work with 925 sterling silver, solid gold, and moissanite stones that outperform traditional diamonds in brilliance and durability.
Each item is carefully inspected before leaving our studio, guaranteeing a flawless finish every time.
Trusted Worldwide
Our creations have reached customers across North America, Europe, and the Middle East, earning CollJewelry a reputation for reliability and brilliance.
Loved by trendsetters, creators, and everyday jewelry lovers — we’re proud to have built a community that values authenticity, not just appearance.
“Nothing shines quite like moissanite — and nothing feels quite like CollJewelry.”